Great Lengths By Jill Policy

You can reschedule your appointment at no cost if you give me at least 48 hours notice.  Please text or call to reschedule.

For cancellations or rescheduling within 48 hours of your appointment the full amount of the consultation will be forfeited.  If this occurs, you must then make a new appointment and another deposit will be required.

If you don’t show up for your appointment, the full cost of the service will be charged. Your time is valuable and so is mine—thank you for understanding.

Please let me know if you’re running late. If you’re more than 15 minutes late, I may need to modify or reschedule your appointment, which may incur a 50% cancellation fee.

To maintain a serene and safe environment I kindly ask that only clients receiving services be present in the salon. Thank you for helping me keep the atmosphere relaxing for all.

I may capture photos or videos during your appointment to record your hair’s condition or showcase my work on social media. If you prefer not to appear on my public platforms, just let me know. However, I may still document your hair for internal use or professional record-keeping.

Falling sick happens.  Please be considerate and respectful of myself and others in the salon.  If you are feeling unwell or have been exposed to COVID-19, please reschedule.